Shipping Policy
Thank you for your interest in our products! Currently, our shipping services are limited to the contiguous 48 states within the United States. This means that we are unable to ship to the following locations:
- Canada
- Hawaii
- Alaska
Shipping to a Freight Forwarder
For customers located in Hawaii, or Alaska, we offer the option to ship to a freight forwarder within the contiguous 48 states. You can arrange for a freight forwarding service to receive your order and handle the delivery to your final destination.
How to Use a Freight Forwarder:
- Choose a Freight Forwarder: Select a reputable freight forwarder that provides services to your location.
- Place Your Order: During checkout, enter the freight forwarder's address as the shipping address.
- Notify the Freight Forwarder: Inform the freight forwarder of your incoming shipment and provide them with any necessary documentation or instructions.
- Freight Forwarder Delivery: The freight forwarder will receive your order and manage the shipment to your final destination.
Please note that once the order is delivered to the freight forwarder, we are not responsible for any additional shipping, handling, or customs fees incurred.
Why Don't We Ship to These Locations?
Our decision to limit shipping to the contiguous 48 states is based on several factors, including logistical challenges, shipping costs, and regulatory requirements. By focusing our shipping services within this area, we can ensure timely deliveries, maintain cost-effectiveness, and provide the best possible customer experience.
Future Shipping Plans
We understand that this may be disappointing to our customers in Canada, Hawaii, and Alaska. We are continuously evaluating our shipping policies and exploring options to expand our delivery areas. While we do not have a specific timeline for when we might start shipping to these locations, we are committed to keeping our customers informed of any changes.
Contact Us
If you have any further questions or need assistance, please feel free to contact our customer service team. We are here to help and appreciate your understanding.
- Customer Service Email: websales@esolutionsfurniture.com
- Customer Service Phone Number: 1-800-950-4782
Thank you for your support and understanding!
Note: This information is current as of June 1, 2024. Shipping policies are subject to change, so please check our website or contact customer service for the most up-to-date information.